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Privacy policy

Last updated: 23rd Jun 2012 10:22pm BST.

If you have specific queries on our privacy policy, please contact us.

Information collection and usage

Brown, Son and Ferguson Ltd collects personal information when you place an order, or contact us through our website.

We are committed to protecting your privacy while shopping online with Brown, Son and Ferguson Ltd. We will use the information that you provide us lawfully.

The information collected during the online ordering process is collected by Brown, Son and Ferguson Ltd and includes:

  • Name
  • Address
  • Phone number
  • Email address
  • Credit/debit card details

This information collected during the ordering process, is used to process our order and to contact you if there are any problems with your order. The information is collected lawfully and in accordance with the Data Protection Act 1998. We do not store any information you send us via e-mails.

We do not send out marketing material by e-mail, fax or post, unless specifically requested by yourself.

Your personal details will be held securely in accordance with our internal security policy.

Information disclosure and sharing

Brown, Son and Ferguson Ltd does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or when legally required to do so.

Information security

Confidential emails sent to Brown, Son and Ferguson Ltd which are not encrypted may be subject to a possible security risk over the internet for which Brown, Son and Ferguson Ltd takes no responsibility.

Please DO NOT send us credit card information via email.

All personal information sent to Brown, Son and Ferguson Ltd via this website is encrypted using 128-bit SSL technology.

Accessing and updating personal information

You have the right to request a copy of the personal details that Brown, Son and Ferguson Ltd holds about you and to have any alterations or inaccuracies amended. Please contact us to obtain this information.

Cookies

The Brown, Son and Ferguson Ltd site uses cookies. Cookies are files containing information about visitors to a web site (e.g. user name and preferences). This information is stored by your browser on your computers hard drive. This information is provided by the user during the first visit to a web site server. When you access the same web site again the server looks for the cookie and configures itself based on the information provided.

Cookie name Cookie function
cookieConsent We use this cookie so that we don't display the cookie consent message after you have read it.
PHPSESSID This cookie is used to identify your browsing session with us and to provide essential shopping functionality of the website.
__utma, __utmz These cookies are not placed directly by us, but by Google Analytics. Google Analytics is an anonymous statistics gathering application we use to gather general information about our users such as web browsers used so that we know which browsers to focus our development efforts on to ensure you can view our site properly.

Links to third parties

This website may have links to third party websites. We cannot accept any responsibility for the content of such links which do not necessarily represent the views or opinions of Brown, Son and Ferguson Ltd.

Changes to this privacy policy

Brown, Son and Ferguson Ltd may amend this policy from time to time. We will post any privacy policy changes on this page.

Questions or suggestions

If you have questions or suggestions, please contact us.